At Karkhanah SMC (Pvt.) Ltd., we ensure our furniture meets the highest standards of craftsmanship. Please carefully review our terms regarding returns, modifications, and order cancellations.
Returns & Refunds
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No Returns: We do not offer returns or refunds if the product is delivered as ordered and is in good condition.
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Immediate Inspection: All issues, damages, or defects must be reported to our team at the time of delivery.
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Acceptance of Goods: Any unreported issues after the delivery has been completed will be considered full acceptance of the product, and no subsequent return or refund claims will be entertained.
Order Modifications
- Changes to your order are allowed up to 10 days before the scheduled delivery date.
- The revised order value must be equal to or higher than the original order value.
- If an order is modified, please note that a new delivery timeline will apply.
- Absolutely no changes are allowed once the order has been dispatched from our facility.
Cancellation Policy
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Post-Payment: Because our items are prepared and allocated upon order, orders cannot be canceled after the 100% advance payment has been confirmed.
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Delayed Collection: If you delay the collection or receiving of your delivery beyond 30 days from when it is ready, the order will be canceled, resulting in a 20% deduction from your payment.
- Karkhanah SMC (Pvt.) Ltd. reserves the right to cancel any order at its sole discretion at any time.
